Whether you want to try your luck at hitting the jackpot on TOTO or 4D or just want to bet on sports events, there are plenty of options available to you. You can even place your bets on the go with the Singapore Pools mobile apps. Just be sure to check the app’s privacy policy before using it.
Founded in 23 May 1968, Singapore Pools is a government-owned company that provides safe and trusted betting to counter illegal gambling activities and support the community. Each year, 97% of the company’s revenue is dedicated to the welfare of the community. It channels $2 billion in taxes and duties to the government and Tote Board to fund good causes, and about $5 million per year on average to support local charities and community initiatives.
The company has a strong commitment to responsible gaming and is constantly working to improve its services and policies. They have worked with the National Crime Prevention Council to dovetail responsible gaming messaging into anti-illegal gambling campaigns, and partnered with the Council on Problem Gambling to include information on their services in their programmes. In addition, they have implemented a Responsible Gaming Framework, and have trained their staff in the delivery of responsible gaming messages to their customers.
Recently, the company has been recognised as a “Company for Good” – Three Hearts by the National Volunteer & Philanthropy Centre for their leadership in corporate purpose and contributions to five key impact areas of society, people, governance, environment, and economy. In addition, they have also made significant improvements in workplace safety and health. They have established forums for their staff to share opinions, comments and suggestions, and these are incorporated into the company’s ongoing strategy.
In 2018, the company re-certified its Level 4 rating in the World Lottery Association’s Responsible Gaming Framework, which is the highest global standard. It has also introduced iTOTO and Group TOTO, new ways for players to bet together. And it has upgraded its data centre to achieve the SS 564 Green Data Centre Standard, making it one of the first companies in Singapore to do so.
To further enhance the company’s IT infrastructure, the company has migrated to Oracle Cloud Infrastructure. The move has allowed them to monitor and manage their applications more efficiently. They can now detect performance issues and resolve them faster through a single dashboard. They have also benefited from automated alerts on application availability and performance, which saves time and resources for IT teams. With the help of this platform, they can focus on other priorities such as enhancing customer service. Additionally, it has helped them increase their system uptime and deliver a more stable betting experience for their customers. This is possible because the system offers a secure, reliable and high-performance environment. And it has enabled them to implement a new monitoring and management architecture for their core lottery systems, which is critical for maintaining a consistent and seamless customer experience.