In order to ensure that customers receive the best services, Singapore Pools has set up a dedicated team to handle customer feedback. They also hold forums to discuss new initiatives with their staff. These are often taken into consideration and incorporated into the company’s ongoing strategy.
Singapore Pools is a well-known betting agency that offers a variety of sports and lottery games. Its website is easy to navigate and offers an array of features that will appeal to bettors. Users can choose from a wide selection of football and motor racing events, with betting odds that are competitive and fair. The site also provides live statistics to help bettors make informed decisions and improve their chances of winning.
To start betting, first, you will need to sign up for an account on the Singapore pools website. You will need to provide your personal details, such as an email address and a password. Once you’ve signed up, you can deposit and withdraw money as long as it doesn’t violate the law in your jurisdiction. You can also use your Singapore Pools account when traveling abroad, provided that the gambling laws of the country where you’re located allow it.
Founded on 23 May 1968, Singapore Pools was a practical solution to counter illegal gambling activities. Its profits are channelled to the Tote Board, which donates money to worthy causes that benefit the community. As a result, the company has become a “Company for Good”. In 2018, Yeo and his team transformed Singapore Pools’ customer touchpoints from traditional counter-service based to digital channels and an online platform for customers to onboard and manage their accounts.
The agency also provides a mobile app, called EBetSlip, which allows players to place bets with their smartphones. This app supports TOTO and 4D bets, and it is available for both Android and iOS devices. Its user-friendly interface and advanced security features make it an excellent choice for mobile betting. The company is certified by the World Lottery Association and holds WLA responsible gaming framework level 4.
Singapore Pools has a variety of payment options for its customers, including bank link, eNETS, and cash at its branches. Its website also offers video chat and phone call support for customers. You can also find FAQs and guides to get help with your betting needs.
As a company that strives to be a leading force in the industry, Singapore Pools has a clear vision for its future. Its values are rooted in respect, innovation, and customer care. The company is also a leader in the field of digital technology. It has partnered with Collective Campus, an educational non-profit organisation that helps people develop their creative potential and become more innovative. The team at Singapore Pools recently completed two one day tech crash courses from Collective Campus, covering ideation methods, innovation theory and emerging technologies.